Processing Stage: Once the order enters the processing flow, we will update the preparation status of the goods in real-time. You can log in to the website and check detailed information such as whether the order has been sorted and is waiting for shipment on the "My Orders" page.
Logistics Tracking: Once the goods are shipped, we will provide you with the logistics tracking number and the corresponding logistics carrier information. You can click on the logistics link in the order details to jump to the carrier's official website, enter the tracking number to track the transportation trajectory of the goods, and learn about the in-transit location of the package and the estimated delivery time.
Abnormal Feedback: If any abnormalities occur during the order processing or transportation, such as delayed shipment or logistics stagnation, our customer service team will actively contact you to inform you of the specific situation and provide solutions to ensure that you can keep abreast of the order status in a timely manner.